Refund Policy

Last updated: 27 October 2026

If Photsy isn't right for you, email us within 14 days of buying it for a full refund.

How to ask for a refund

  • Email support@photsy.app within 14 days of your purchase.
  • Send it from, or include, the email address you used to buy Photsy so we can find your order.
  • You don't need to give a reason, though we'd love to hear what didn't work for you.

What happens next

Photsy is sold by Priyanshu Tiwari through Dodo Payments, our merchant of record. Dodo Payments processes the refund back to the way you paid. How long it takes to show up depends on your bank or card.

When a purchase is refunded, its license key is disabled, and Photsy stops working on every Mac it was activated on.

Before you buy

Photsy has no free trial or free version. It opens to an activation window and needs a license key to run. It requires macOS 15 or later and runs on Apple silicon and Intel Macs. If you're unsure whether it fits, email us before buying and we'll help.

Moving to a new Mac

You don't need a refund to switch Macs. Choose Deactivate on This Mac in Photsy's Settings to free the key, then activate it on the other Mac.

Contact

Questions about a purchase? Email support@photsy.app.